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26 Years of providing the professional service that our clients deserve.
We pride ourselves on our motto "Everything is Possible".
We strive to keep completely up to date in all technology that our clients would benefit most from.
What we do not do:
We will not knowingly deal with pirated software.
In the unlikely event that it is uncovered that a client is using software, data, or information obtained illegally or unethically from another business, all agreements with that client will be terminated immediately.
We insist in absolute integrity in our services and in the clients we represent.
We would look forward to helping solve whatever needs or desires your business may have. |
CLIENT ACCESS (Existing Clients)
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TJWiz offers special client access to our Existing Clients. This is
to provide a wide range of features to our valued customers. Some
new ones are currently in the development process and will be
available shortly. |
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Existing Client Live Access
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Existing Clients have access to many features available
specifically to suit their individual needs. Provides quickest
access to the information you want most. Other clients or
individuals do not have access to your information.
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Live Help Center
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The Live Help Center gives immediate access to the professionals
who are most knowledgeable with the equipment and software you
use. You are able to CHAT LIVE from the convenience of your
computer. At the completion of the Live Help Session you have
the option of having the content of the chat sent immediately to
you via email. If a representative is tied up longer than you
are able to wait, or if one is unavailable at the moment, you
have the option of sending a message to the appropriate
department for a quick response. |
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Support Ticket Access
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Established customers have direct access to opening Support
Request Tickets.
You are immediately given an email with a confirmation of the
ticket. You can track the progress of the ticket, and a
professional representative will be assigned to provide the
support you require.
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KnowledgeBase Articles
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This is a virtual Gold Mine of information regarding the
specific equipment and software which you currently have.
Included are manuals (which can often be extremely hard to
find researching the web), technical tips, quick-start guides,
and "Cheat Sheets". Cheat Sheets are to get you up
and running the fastest without the need of spending hours
pouring over manuals.
To access the Client KnowledgeBase, you must first have an ID and password assigned. To obtain and ID and password,send an email request to:
Once you have an ID and Password approved, you may enter here:
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Client Download Center
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The Download Center provides an excellent source for
locating the software and updates you need most. Items will
be either directly downloadable, or through links to the
Software suppliers directly. |
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FAQ
Frequently Asked Questions
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Answers to the questions which come up most often. The FAQ
section is categorized and search-able to help you find
answers to the most common questions anytime day or night. |
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Professional Phone Support
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Nobody hates more than we do - Waiting on hold, or having to jump through
hoops to get a live person who actually knows the
information you need or can solve the problem you may
have directly.
That is something you will NOT experience
with the Professional Service from TJWiz.com
Existing clients are provided with Direct Contact Numbers
(including direct cell numbers for technicians in the
field where needed). Our online sources are the best
option as you have the most detailed responses, plus
all the information stored directly on your computer
for future reference.
You will NEVER be asked for personal credit
information at any time, nor will any be stored on our
online systems. We take your security and ours very
seriously.
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Providing Professional Services
Over 25 Years.
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Professional Results
CCTV Systems
Secure Remote Viewing
Point of Sales Systems
Corporate Networking
Internet and IntraNet
Website Design
Custom Programming
Process Re-Engineering
Plus MUCH MORE !
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Client Access
